As author of more than 40 books, Dianna has published with Simon & Schuster/Pocket Books, Random House, Warner, McGraw-Hill, Prentice Hall, and HarperCollins. Her latest books include Rules of Business Grammar: 101 Fast and Easy Ways to Correct the Most Common Errors, Speak with Confidence!: Powerful Presentations That Inform, Inspire, and Persuade; E-WRITING: 21st-Century Tools for Effective Communication; Communicate with Confidence®!; and Get a Life Without Sacrificing Your Career. Several have been major book club selections. Her work has been published in 25 foreign editions and is also widely available on audio, video, and online courseware.

Dianna has been interviewed by Good Morning America, CNN, CNBC, USA Today, Washington Post, New York Newsday, Los Angeles Times, Chicago Tribune, Wall Street Journal Radio, National Public Radio, Bloomberg, Investors Business Daily, Fox Family Network, Reader's Digest, Working Woman, Industry Week, McCall's, Cosmopolitan, Success, Entrepreneur, among other national radio, TV, and newspapers.

Dianna holds a master's degree in English from the University of Houston.

Dianna's clients most often describe her and her programs this way: "So many practical ideas I can use immediately"..."Inspiring--you make me want to go out and do it now!"..."High energy!"

Dianna is a high-caliber keynote speaker who captivates, motivates, and inspires audiences around the world. She delivers very focused programs addressing clients' specific communication issues as well as motivational and inspirational topics such as personal productivity or life and career balance.

Dianna has received the highest awards in the professional speaking industry, including induction into the CPAE Speaker Hall of Fame®. She is a member of the Speakers Roundtable (a prestigious invitation-only group of the country's leading speakers and authors). Additionally, Successful Meetings magazine named Dianna on its list of 21 Top Speakers for the 21st Century.

Dianna first began to lead organizations to increase their productivity through effective communication in 1980 when she founded Booher Consultants. Since then, Booher trainers have taken Dianna's communication principles and techniques to hundreds of organizations around the world--on all six continents.

Programs offered by her firm include business and technical writing, proposal writing, presentation skills, customer service, interpersonal skills, resolving conflict, effective meetings, listening, and personal productivity.

Booher Consultants has received vendor-of-the-year awards from clients such as IBM and Frito-Lay for Booher's overall impact on the organization.

Dianna has been selected to present her programs and techniques at numerous annual conventions of the world's largest corporate training associations: the American Society for Training and Development (ASTD), the Society for Human Resource Management (SHRM), the International Society for Performance Improvement (ISPI), and the Congresso Nacional de Recursos Humanos (CONRHA) of Brazil. Her training principles have achieved major international recognition during the past 27 years.

Her clients include IBM, MCI, AMR, ExxonMobil, Nokia, Hewlett-Packard, Texas Instruments, U.S. Senate, Boeing, Sabre, Verizon, U.S. Army, PepsiCo, Frito-Lay, Merrill Lynch, JCPenney, M.D. Anderson Cancer Center, Deloitte & Touche, Hallmark Cards, Air National Guard, Fujitsu, Maybelline, Lockheed Martin, Anthem Blue Cross and Blue Shield, Air Liquide, Occidental Petroleum, and NASA, among many others.

1. Creating Executive Presence: Thinking on Your Feet in the C-Suite
How do you handle someone who continually upstages you in a formal presentation setting? How do you respond to someone citing statistics and data with which you're unfamiliar? How do you react when your boss changes the course of your presentation and budget discussion in midstream? Adding "the finishing touches" will help you be yourself in front of an audience of 2 or 200. You'll learn to think on your feet, handle tough questions and situations, and build rapport with the group--whatever its size.

Audiences will learn to:

• Identify characteristics of executive presence
• Use a four-part model to think on your feet and build credibility
during informal meetings and formal presentations
• Respond to 10 difficult question types with answers that build
rapport, increase authority, and improve retention
• Use gestures, space, and movement for highest impact
• Ensure that nonverbal communication supports rather than sabotages the message
2. Communication Clues and Cues for Rave Reviews: 10 Strategies Every Leader Needs to Know
Using analogies from popular movies, Dianna shares the new standards and guidelines for communicating across functional lines and outbound to stay competitive. Audience members will learn how to build a culture of trust and loyalty with coworkers and clients. The principles provide strategies for anyone who wants to communicate clear messages, increase credibility, and build stronger personal and work relationships.

Audiences will learn to:

• Improve clarity with routine messages and information
• Encourage an information-sharing attitude to ensure communication that is complete, reliable, and timely
• Lead by managing information flow
• Influence others with specific, focused communication guidelines
• Build loyalty with those who expect quality service
• Evaluate both the style and substance of communication in feedback sessions, team meetings, and customer interactions
3. Communicate with Confidence
Dianna will share practical techniques for improving the quality of business and personal communications. This presentation will make audiences aware of how poor communication confuses people, creates stress, and destroys relationships at work and at home. Audiences will leave with specific techniques for communicating clearly, concisely, and credibly.

Audiences will learn to:

• Think on their feet
• Organize ideas for greatest impact and clarity Frame the positive approach when delivering bad news
• Apologize without groveling or grit
• Verify assumptions Distinguish between statements, questions, and objections
• Build rapport with colleagues and customers Listen until they really hear
• Criticize without crippling
• Clarify direction and instructions to others
4. The Gender Communication Gap: "Did You Hear What I Think I Said?"
Miscommunication between genders can cause stress, strain relationships, generate mistrust, affect job performance, and in some cases, even result in lawsuits. Both entertaining and immediately useful, this dramatized presentation will help audiences understand how 22 basic differences in communication styles either hinder or improve these cross-gender relationships--with customers, coworkers, and teammates.

Audiences will learn to:

• Explore gender influences on conversational misunderstandings
• Distinguish between statements, questions, and objections and respond to each appropriately
• Identify invalid and unstated assumptions Listen to messages as well as words
• Question others without eliciting hostile responses Distinguish between directives and preferences
5. Get a Life Without Sacrificing Your Career
Are you pedaling as fast as you can to stay up with the ever-increasing workload? Do you feel pulled in several directions? Is stress from work spilling over to your home life? And what about all the nice to-do's that you never find time for at all? Dianna will present some practical ideas and pure inspiration for aligning your time with your values.

Audiences will learn to:

• Change the way they think about time
• Align their time and activities with their values
• Assume responsibility for their own time Determine the long-term payoff Set the pace according to the purpose
• Become more selective about their intake
• Evaluate minutes in monetary standards--and know when to cash in
6. Your Signature Life
What if we all lived our daily lives in such a way that we would be proud to add our signature to it at the end of the day--just as the artist, novelist, or clothing designer signs a finished piece of work? You are the designer of your life--architect of your work life, writer of your life's story, the creator of your character. Work. Relationships. Self. Parts of one integrated, balanced life. As you work on creating this masterpiece called your life, you'll want to be able to say you've done your personal best so that you can sign your name to what you have lived.

Audiences will learn to:

• Identify six ways to verify their calling in their job
• Become motivated to do their personal best at work
• Align their time and activities with their values
• Identify traits to add in the finishing touches on their character portraits
• Identify what it takes to build relationships that last as long as the classic novel