Arnold Sanow, MBA, CSP (Certified Speaking Professional - highest earned designation by the National Speakers Association for excellence. Less than 850 CSP's in the world) is a customer and workplace relationship expert who speaks and consults. He works with his clients to assist them in improving individual and organizational performance through oral, interpersonal and organizational communication to build a more positive, productive and profitable organization. Arnold accomplishes this through keynotes, seminars, training, facilitations, retreats, coaching and consulting. He has delivered over 2,500 interactive, entertaining, non-boring, thought provoking, and content rich paid presentations to more than 500 different companies, governmental agencies and organizations throughout the world (Heery International, Agilent Technologies, Hess Construction, Unisys, Chrysler, British Telecom, FBI, NASA, Howard Hughes Medical Institute, Moore Stephens North America, Morgan-Keegan, Forever Broadcasting, National Automobile Dealers Association, Choice Hotels, Kaiser Permanete, Skadden Arps Law Firm, Medical College of Georgia, SAIC, Booz-Allen, Garco, Kaplan Learning, SEKO worldwide, World Trade Center of Trinidad and Tobago, U.S. Comptroller of the Currency, Andrews Federal Credit Union, etc.). He averages 4.8 to 5.0 out of 5.0 on evaluations and is asked back by more than 90% of his clients. He is the author of 6 books to include, "Get Along with Anyone, Anywhere, Anytime", "Present with Power, Punch and Pizzazz", "Marketing Boot Camp", the "Charisma Card Deck.. Build Relationships, Rapport and Connect" and CD's such as "Keeping Customers For Life - 37 Proven Solutions" He is a frequent guest in the media to include the CBS evening news, ABC world morning News, Wall St. Journal, USA Today, Time Magazine, etc. He has been a National Spokesperson for AT&T and Intuit and is the President of the Business Source, Inc., a business development and training firm since 1985. He is also a former adjunct professor at Georgetown University. Arnold was recently named as one of the 5 best "bang for the buck" high value speakers in the USA by Successful Meetings Magazine and was voted best speaker of the year by the Washington DC Meeting Planners International Association as well as by his peers at the National Speakers Association, Washington DC chapter.

"GET ALONG WITH ANYONE, ANYTIME, ANYWHERE" Create Enduring Connections, Rapport and Relationships with Customers and Co-Workers

Getting Along with others is a life-long endeavor. Good relationships are vital to our well being and make a big difference in our effectiveness with customers, co-workers, family and friends. According to Margaret Wheatley, "In organizations, real power and energy is generated through building positive relationships. The patterns of relationships and the capacities to form them are more important than tasks, functions, roles and positions".

Building positive connections with both colleagues and customers will boost any business or organization. A cooperative spirit cultivates a culture that brings out the best in people and performance, keeping employees happy, energized and productive. When we work well together, everything works better at work, and that carries into our contacts with customers and clients.

Good interpersonal skills boost the bottom line in many ways by helping to retain employees, improve morale, get things done, improve customer service, win new customers, close sales, create a loyal following, secure repeat business, expand networks, increase job satisfaction, and more.

This program is based on the book, Get Along with Anyone, Anytime, Anywhere 8 keys to enduring connections with customers, co-workers .. even kids by Arnold Sanow and Sandra Strauss