AUTHOR. Jeffrey Gitomer is the author of The New York Times best seller The Sales Bible and The Little Red Book of Selling. All of his books have been number one best sellers on Amazon.com, including Customer Satisfaction is Worthless, Customer Loyalty is Priceless, The Patterson Principles of Selling, and his latest best-selling books The Little Red Book of Sales Answers, The Little Black Book of Connections, and The Little Gold Book of YES! Attitude. Jeffrey's books have sold millions of copies worldwide.

OVER 100 PRESENTATIONS A YEAR. Jeffrey gives seminars, runs annual sales meetings, and conducts live and Internet training programs on selling and customer loyalty. He has presented an average of 120 seminars a year for the past ten years.

BIG CORPORATE CUSTOMERS. Jeffrey's customers include Coca-Cola, D.R. Horton, Caterpillar, BMW, BNC Mortgage, Cingular Wireless, MacGregor Golf, Ferguson Enterprises, Kimpton Hotels, Hilton, Enterprise Rent-A-Car, AmeriPride, NCR, Stewart Title, Comcast Cable, Time Warner Cable, Liberty Mutual Insurance, Principal Financial Group, Wells Fargo Bank, Baptist Health Care, BlueCross BlueShield, Carlsberg Beer, Wausau Insurance, Northwestern Mutual, MetLife, Sport Authority, GlaxoSmithKline, AC Neilsen, IBM, The New York Post, and hundreds of others.

IN FRONT OF MILLIONS OF READERS EVERY WEEK. Jeffrey's syndicated column, Sales Moves, appears in more than ninety-five business newspapers worldwide, and is read by more than four million people every week.

SELLING POWER LIVE. Jeffrey is the host and commentator of Selling Power Live, a monthly, subscription-based sales resource bringing together the insights of the world's foremost authorities on selling and personal development.

ON THE INTERNET. Jeffrey's WOW! websites get as many as 25,000 hits a day from readers and seminar attendees. His state-of-the-art web presence and e-commerce ability has set the standard among peers, and has won huge praise and acceptance from customers.

TRAINONE ONLINE SALES TRAINING. Online sales training lessons are available at www.trainone.com. The content is pure Jeffrey - fun, pragmatic, real world, and immediately implementable. TrainOne's innovation is leading the way in the field of customized e-learning.

SALES CAFFEINE. Jeffrey's weekly e-zine, Sales Caffeine, is a sales wake-up call delivered every Tuesday morning to more than 130,000 subscribers, free of charge. Sales Caffeine allows Jeffrey to communicate valuable sales information, strategies, and answers to sales professionals on a timely basis.

SALES ASSESMENT ONLINE. The world's first customized sales assessment, renamed a "successment," will not only judge your selling skill level in twelve critical areas of sales knowledge, it will give you a diagnostic report that includes fifty mini sales lessons. This amazing sales tool will rate your sales abilities and explain your customized opportunities for sales knowledge growth. This program is aptly named KnowSuccess because you can't know success until you know yourself.

AWARD FOR PRESENTATION EXCELLENCE. In 1997, Jeffrey was awarded the designation of Certified Speaking Professional (CSP) by the National Speakers Association. The CSP award has been given less than 500 times in the past twenty-five years and is the association's highest earned award.

Being Memorable, Building Friendships And Relationships.

Customer Wellness: How To Understand, Sell, Serve And Keep Customers Into The 21st Century.

The seven modules below represent one morning at an annual sales meeting. Other personalized modules may be added or substituted:
1. Sales Philosophy - defining the elements that drive you into the sale. The transition from making money to earning money.
2. Building Your Belief - prospects buy salespeople first. Personal belief is the key to the sale. This session uncovers each individual's elements of what it takes to become a great salesperson.
3. Attitude Makes Sales - everyone thinks they have a positive attitude. Less than 5% actually do. A test is given, an awareness lesson is presented and an action plan is provided for each participant.
4. Test for Sales Greatness - everyone has different levels of selling skills. This eight-part test reveals the strong and weak areas of each participant's selling capability and provides an individualized plan for improvement.
5. 15-minute Goal Setting Lesson That Will Change Your Life - setting goals is easy, achieving them is more of a challenge. How is a pad of Post-It Notes worth $100,000? How do Post-It Notes hold the secret of goal achievement? I have the answer.
6. 26.5 Great Ideas in Selling - creative real world techniques and strategies about prospecting, personal promotion, getting voice mail calls returned, overcoming objections that separate you from the pack.
7. 14.5 Principles to Lead Your Own Sales Crusade - the people who went on The Crusades were committed to their cause. They were committed to success. Are your salespeople committed? Presented are 14.5 principles that will make each person a Sales Crusader of the highest order.