Barry Eigen is the founder, former President and CEO of HealthCall Corporation, a nationwide distributor of medical equipment and franchiser of medical retail stores. During his nearly 25-year tenure as President, Barry's company grew from a single location to outlets in 385 cities in 45 states, from Maine to California, from Alaska to the Virgin Islands.

Eigen started the Annual Sickroom Service Home Care Seminar and Exposition which, over an 18-year period, grew to become the largest national home care-focused medical products conference and trade show in the country. The show features three full days of classes conducted by a faculty of 45 health professionals and a 500-booth exhibit hall. In its last four years, the annual conference drew more than 2,500 people from all 50 states and Canada, and was listed as the 16th largest convention in Wisconsin.

Since selling his company to a multi-national corporation in 1985, Barry wrote the award-winning employee motivation book: How To Think Like A Boss And Get Ahead At Work, which is now published in five languages: Spanish, Portuguese, Chinese, Japanese and English., Barry's book has been condensed in Reader's Digest, excerpted in Cosmopolitan and Glamour and featured in Boardroom Reports, Bottom Line-Personal, Executive Book Summaries and newspapers across the country.

An inveterate educator, Barry has contributed thousands of hours teaching economics to high school students as a volunteer for Project Business, a national program of Junior Achievement. More than 5,000 students have participated in Barry's classrooms, and he has written several classroom exercises which are in use by Junior Achievement across the country.

Eigen earned an MBA from the Graduate School of Business at the University of Chicago. He is a member of the National Speaker's Association, Professional Speakers of Illinois and past president of the Wisconsin Professional Speakers Association (WPSA). He is the winner of numerous WPSA awards including Chapter Member of the Year, 1993-94 and the Speaking Star Award, 1998.

He is married, has four children and a dust mop his wife insists is a dog.

1. Exploding The American Workplace Myth - How To Develop A "Management Perspective" In Everyone:
In this lively, fun and fast-moving program, Barry gives his audiences skills they can use immediately practical tools for stimulating initiative and accelerating performance. He reveals a hidden workplace belief that sabotages companies and the people who work for them. With abundant humor, he describes "The Magnificent Seven", the characteristics great managers look for in employees whom they would promote. They include: Courage, Thinking, Trustworthiness, Clarity, Initiative, Service and Vision. These are the qualities, Eigen says, that mark all top performers - qualities all good managers should encourage and teach. This is a message that can be tailored for audiences consisting of all employees or all managers. And Barry loves audiences that contain both.
2. How To Raise Service To Extraordinary Levels - A Strategy For Helping Employees See Customers As People:
Discover how to make customer satisfaction your number one competitive advantage! Giving great service is only as good as the ability to put one's self in the customer's frame of mind. Too often employees see the customer as the problem: a faceless voice over the telephone, a demand in front of the cash register, part of the lunch rush. In this program, Barry shows how to get everyone to appreciate that creating happy customers is the whole point. He describes: The real purpose of giving service, the principal motivator of fabulous service; how to recognize and eliminate the "El Cid" Syndrome, the destroyer of customer satisfaction; the secret of giving effective criticism, the art of give and take...and more.
3. Tackling The Toughest Sale...And The Easy Ones Too - How To Court, Convince And Close 'Em Like The Pros:
Not theory - this program is the real "How To". Barry speaks from solid selling experience, having sold everything from magazines door-to-door, to $50,000 franchises in the corporate boardroom. He founded HealthCall Corporation in 1965 and, during the 23 years he served as his company's president, sold more than 75% of its 385 franchises personally. Learn the three stages in the development of a true sales professional. Discover the twelve things all sales pros must have to be successful and learn how to use them to increase business. Uncover the selling secrets of the pros: how to get past the "palace guard", the best time to make a sales call, how to parry the toughest questions and be heard above the competitive din. And most important, learn the art of closing the sale. Find out how to profile the buyer and recognize who's hot and who's not. Learn to identify the prospect's buying motive and employ the nine surefire closes that will raise your business to the next level.
4. Finding The Soul In Your Business Relationships - How To Make Relationships With Colleagues And Customers Last And Prosper:
Business "soul" is the substance of what we give customers after we've dazzled them with expertise and captivated them with benefits. Not theology or religion, business "soul" is the glue that cements great working relationships. Barry shows people how to stop hiding behind their professional personas- their "at-work" masks - and start making the connections that create lasting relationships. This is a practical presentation of what motivates people deep down. In one sense, Eigen says, this is also a sales seminar. Because whether one is selling a product, a service or a point of view, the seller's success increases with the ability to see all sides of an issue, beginning with appreciation for the other person's perspective.