Mike energizes his audiences and keeps them alert through quick insights, participation, and memorable and humorous stories. He builds them up, leaves them enlightened, entertained, and educated. From his international education, to his early blue-collar jobs, coupled with his executive positions with Cargill Inc. and Olympus Corp., Mike has developed well-rounded experiences to produce high-energy, realistic, and comprehensive messages that front-line as well as executive audiences demand. With over 3,500 platform hours of personally customized programs, companies and associations consider Mike's programs a wise investment. Clients include: Marriott, PriceWaterhouseCoopers, Volvo, American Fidelity Group, Kodak, Unocal, Kaiser Permanente, Disney, Cendant, General Mills, US Army, and the American Cancer Society. Associations: American Bus Association, Institute of Real Estate Management, American Dairy Products, North American Retailers, Soc. of Insurance Licensing Administrators, International Fabrics Association, National Association of Multi-Family Housing

Riding The Waves Without Getting Wet: Change, like the ocean, can be turbulent and, like the tides, it is predictable. Ultimately, the trick to riding the waves of change is getting into the productive zone before the next wave rolls in. This unique keynote is designed for managers leading their teams through change or any group experiencing change. Communication - It's Not Part Of It, It's All Of It: Sure you will learn how to resolve conflicts and communicate better but what people like best is how Mike handles real life situations like dealing with "malignant malcontents" and getting rid of the "ploppers" (people who plop in front of your desk and waste your time). Finding And Keeping Good People: Managers don't spend a lot of time interviewing but they spend an awful lot of time dealing with the consequences of bad hiring decisions. Mike shares his hilarious and unorthodox perspective on interviewing, hiring, and keeping your best people. Let's Not Split The Difference: Some view negotiation as common sense, others see it as manipulation. Successful negotiations leave people feeling good about the outcome, the other party, and themselves. Don't ask for another raise, negotiate a contract, or even buy a car or house without attending this program. Putting The "YOU" In Leadership: Some people believe there is no "you" in leadership, others think there is only a capital I; but everyone agrees there is a leadership gap. Mike will show you how to maximize leadership talent and challenge the leadership potential in everyone. OTHER TOPICS INCLUDE: How To Get Along With Difficult People And What To Do If You Can't How To Accomplish It All And Still Enjoy Life How To Get Rid Of Bad Apples, Rotten Tomatoes And Sour Lemons (Managing Or Terminating Difficult Employees) From Black And White To 256 Shades of Gray (Management Techniques For Technical Managers) How To Manage Conflict The Secrets Of Satisfying Your Customers