Dr. Sondra Thiederman is one of the nation's leading experts on workplace diversity, cross-cultural business, and bias reduction. As President of Cross-Cultural Communications, a San Diego based training firm, Sondra has 25 years experience as a speaker, trainer, and author helping professionals in Fortune 500 companies, public sector organizations, and dozens of associations find ways to successfully navigate our increasingly-diverse workplaces.

Since receiving her doctorate with an emphasis on cross-cultural studies from UCLA, Sondra has helped hundreds of organizations develop solutions to their cross-cultural and diversity challenges. Among her clients are such leading organizations as Xerox Corporation, FedEx Corporation, Pfizer Pharmaceuticals, Marriott Corporation, Century 21 Real Estate, American Express, The Federal Reserve Bank, Motorola, and AT&T. She has also addressed notable associations including the Arthritis Foundation, the Mortgage Bankers Association, the American Society of Association Executives, and the American Immigration Lawyers Association. In addition, she has served as consultant to the University of California and the American Cancer Society and has been appointed by Elizabeth Dole to serve on the Diversity Cabinet of the American Red Cross.

Sondra has extensive media experience including mention in such national publications as The Wall Street Journal, The New York Times, The Los Angeles Times, and U.S.A Today. She is published in professional journals ranging from T&D to Real Estate Today to Association Management, has written on diversity for the web site Monster.com, and is the author of four books including the ground-breaking Making Diversity Work: Seven Steps for Defeating Bias in the Workplace.

With the onset of the Internet and other new technologies, our world is becoming a lot smaller, and Diversity and Cross-Cultural Issues are becoming even more important than they have been in the past. Whether your organization needs to focus on leadership, global business, customer service, team building, change, communication, the future, or whatever challenges you are facing - diversity applies.

Sondra's presentations focus on the needs of your organization, are packed with great stories and lots of humor, and are always centered on her core values of honesty and practicality. She learned long ago that if we are to deal effectively with these complex issues, we must tell the truth about the challenges and design strategies based in the realities of today's work and marketplace.

"Diversity in the Workplace"
Perhaps you want to motivate your employees or executives to move forward with diversity and help them understand the value and importance of a diverse workplace. Maybe your people need to learn the latest trends in diversity or how to defeat backlash and overcome resistance. Whatever your issues, call our office and we will develop an approach that is just right for you.

"Diversity Skills and Knowledge"
Many people are ready to move from awareness to the next step of acquiring specific skills and knowledge for making diversity work. It may be knowledge of gender or culture or other types of difference, skills for management, team building, or even specific areas such as interviewing, recruitment, and bridging language barriers. Let us know what your specific needs are.

"Cross-Cultural Business"
Negotiating, selling, marketing, and delivering customer service across cultural lines is imperative if we are to succeed internationally or even here at home in our increasingly diverse marketplace. Sondra gives your audience the tools they need to be able to navigate this global economy.

All of These Topics Are Available in a Variety of Formats

• Keynote & General Session Addresses
• Executive and Management Retreats
• In-House Presentations
• Workshops and Convention Break-Outs
• Presentations to Staff and Management to Kick-Off or Boost Diversity or Cross-Cultural Business Efforts
• Presentations to Diversity Committees
• Presentations to Client Conferences
• Program Design and Train-the-Trainer
• Co-Diversity Training with Your In-House Trainer
• Video Conferences
• Custom Video

Value Added Resources That Support Long-Term Retention and Application

Dr. Thiederman offers a variety of products that add value to her presentations. From buttons to book to videotapes, many groups have chosen to purchase items in bulk quantity. Some products can even be customized with your organization's name and logo.