Selecting a speaker is an awesome responsibility. The right speaker will energize your team and creates new ways to make more money. When inviting a professional speaker to address their members, corporations and associations all have one thing in common: they have certain expectations concerning the performance of the speaker they have contracted. When Sue Hershkowitz-Coore is invited to speak to an organization, expectations always run high. You see, Sue Hershkowitz-Coore has built a reputation on going far beyond what people expect of her.

Sue Hershkowitz-Coore is a dynamic speaker whose contagious energy and positive outlook rips through an audience, instilling in them the overwhelming desire to achieve their personal and professional potential.

If it's true that the "bottom line" in business is a company's profits (and hasn't it always been?), then it's also true the "top line" has to be its people. And if Sue Hershkowitz-Coore hasn't motivated, educated, and inspired your top line, then you're stealing from your bottom line.

Strong statement? Yes. But more importantly, an accurate one. Sue has presented to more than a million people - discussing the power of communication both written and verbal, customer service excellence, or techniques to motivate oneself and others. Sue's enthusiasm and style have captivated corporate and association groups across the country and around the world.

There are countless professional speakers in America today, but there are very few with the talent, energy, and dynamic personality of Sue Hershkowitz-Coore.

Succeeding With Change

Only a magic wand can keep change from affecting you and your organization. But then, who would want that? No change ... no change! Change gives us unprecedented opportunities to achieve personal and professional potential. This upbeat and entertaining presentation will motivate your team to embrace change - and give them specific, usable strategies to fight the temptation to resist new ideas and inspire them to get excited about the out of the box thinking.Changing the Rules First, Creating New Opportunities, Developing New Partnerships, Alliances and Connections, Twisting the Familiar, Bolstering Self-Esteem, Enhancing Creativity and Problem Solving, Putting Technology in its (secondary) Place.

Customer Service Excellence

To survive and thrive in the future requires delighting today's customers and anticipating future needs. Help your team understand what customer/client expectations are - and what business you are really in. An eye-opener ... this presentation may be exactly the "kick" (inspiration, reminder) you team needs to understand the playing field is narrowing - outstanding product and deep price cuts are no longer enough to maintain profitability.Managing Expectations, Thriving through Accessibility Valuing/Rewarding the Customer, Delivering Responsiveness, Empathy and Assurance, Focusing on What Matters to Them, Learning to Listen, Creating Bonds of Loyalty.

Communication Skills

Meanings lie in people, not words. Discover how you can enhance both personal and professional relationships, engender loyalty and get along better by using powerful communication blending techniques. Sue can incorporate any of the following concepts into your presentation:Managing conflict - Dealing with "Difficult" People and Situations, Working through gender/cultural differences, Communicating successfully with different personality styles and Building trusting relationships.

Power Writing

Even if they hate writing - and would prefer torture to composing - this high impact, fast moving and content rich presentation will get you team writing clear, quick, effective documents. Offer this session for personal growth and watch the professionalism of your organization grow. Everyone wants to write well ... give them the tools they need to compete in today's marketplace.Avoiding misunderstanding, Focusing on the reader, Eliminating nonsense, Focusing on results, Saving time with the quick write process, Saying "No" clearly and powerfully, Dating the action and Reframing messages.