Diane Hessan is President and CEO of Communispace Corporation, a leading
provider of web-based software and services that help companies leverage the
power of the way that employees and customers communicate online. An
acknowledged business thought leader, Diane has been a featured speaker at
dozens of conferences and meetings over the last few years, focusing on how
companies can create competitive advantage through their people.
Diane joined Communispace in its infancy after serving as CEO of Real World
Consulting. Prior to that, she held various management positions at The Forum
Corporation, a corporate training firm that specializes in helping companies
become customer-focused.
Diane is the co-author of the best-selling book, "Customer-Centered
Growth: 5 Strategies for Building Competitive Advantage". The book has
received numerous citations and has been translated into nine languages. Diane
is often called on to share her expertise at industry conferences, and on
national new programs including CNN, CNBC, NBC Nightly News, and CNN.
Diane has received various awards and citations, most recently as one of 10
"Women to Watch" in Boston, and as one of 20 Visionaries in the Human Resource
arena. She is on the Board of Trustees of The Horizons Initiative, which is
dedicated to homeless children in Boston. She also serves on the Boards of The
Boston Philharmonic, The National Council on Women and Aging, the Tufts Alumni
Council, and on numerous other advisory boards.
Diane is co-founder of The Sound Bytes, an a cappella group that writes
lyrics about business and performs at major conferences.
Diane Hessan is a summa cum laude graduate of Tufts University, and received
an M.B.A. from Harvard Business School. She lives west of Boston with her
husband, two teenaged daughters, and a golden retriever.
