Jack Shaw

Jack Shaw

Topics:
Customer Service
E-business
Marketing
Sales Training
Strategy
Technology

International Speakers Bureau, Inc.
1401 Elm Street, Suite 4150
Dallas, Texas 75202

Phone: 214-744-3885
Toll Free: 1-800-842-4483
Fax: 214-744-3888

www.internationalspeakers.com


Fee Range: $10,001 to $15,000 (fee note)

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Biography:

Jack Shaw helps organizations increase revenues, cut costs, improve service, and maximize the productivity of their people by implementing advanced business practices and improved business processes.

For more than 30 years, Jack has been a leader in assessing the impact of technology on business strategy. Jack began his experience with the strategic opportunities associated with business process redesign years ago during his tenure as Treasury Systems Analyst for Swift Meats. Jack designed and implemented one of the first sophisticated telecommunications-based cash management systems for this $5 billion multinational food company and added $5 million per year profit to the bottom line.

In 1977, Jack became Assistant Treasurer for Martin Oil Service Inc. and furthered his experience with business processes and information flow by designing and implementing new cash management and accounts receivable systems for this $200 million oil wholesaler.

In 1979, Jack began working with MSA, where he had responsibility for product design and marketing for all supply chain management systems. His responsibility was to understand the business processes and needs of clients and prospects in dozens of industries and ensure that they were addressed in the designs of MSA's systems. Jack's early experience proved to be invaluable in testing his ideas on using emerging information technologies to implement advanced business practices and improved business processes.

In 1985, Jack left MSA to form his own company, eCommerce Strategies. Through consulting and educational seminars, Jack deepened his experience and, over the years, brought his expertise to companies in numerous industries. In all, Jack has taken the platform in front of more than 1,000 audiences around the world.

In the early 80's, Jack founded a newsletter called EDI Executive, providing valuable information on a monthly basis about the technology current at that time. In the early 90's, Jack wrote the EDI Project Planner. This was later greatly expanded to include the Internet, the World Wide Web, and other emerging technologies. This 400-page manual, called Doing Business in the Information Age: Electronic Commerce, EDI, and Reengineering is still in use at more than 3,000 companies.

In 1999, Jack wrote the book Surviving the Digital Jungle, which was revised and reprinted in 2000 and sold over 10,000 copies.

While researching his next book, The Autonomic Enterprise, Jack recognized that cognitive systems technologies were the next wave of business technologies. To build his expertise in this area, he joined Applied Systems Intelligence, Inc., an Atlanta-based software company that supports government and commercial customers with advanced cognitive systems as Vice President of Commercial Systems in 2004. There he was responsible for the design, development, and marketing of advanced cognitive systems solutions for risk management, travel industry yield management, supply chain management, and healthcare.

Jack now serves as President of Intelligent Healthcare Technologies where he consults with Healthcare providers and Healthcare IT solutions providers on the use of intelligent systems for advanced decision support.

His formal education includes a BS in Business Administration from Yale University and an MBA in Finance & Marketing from the Kellogg Graduate School of Management at Northwestern University.


Programs:

The FifthWave - Cognitive Systems

Our society has passed through four waves of Information Technology evolution over the past fifty years. These were Mainframe Computing, Personal Computing, Client-Server Computing and the Internet. Each changed our world more than the ones before.

We are now at the brink of the Fifth Wave, Cognitive Systems. And, like its predecessors, it promises to change the world even more profoundly than they did. Cognitive systems allow us to incorporate into a wide range of systems and processes the ability to reason about information in the same ways that human experts do. But cognitive systems never forget anything, work 24 x 7, and can think thousands of times faster than people.

Cognitive systems aren't designed to replace people; they are designed to empower them. Putting these tools in the hands of people will multiply their effectiveness to previously unimaginable levels. Learn how cognitive systems will change your industry, your organization and your job.


Dynamic Business Process Management

Business Process Management (BPM) has become a hot topic recently. But too few organizations recognize that, in a rapidly changing business environment, static business processes, no matter how well managed, become a liability rather than an asset. Dynamic Business Process Management (DBPM) leverages the most advanced business technologies to enable your organization to rethink its business processes in ways not previously possible. DBPM gives your company unmatched strategic benefits allowing you to anticipate and respond to market changes and competitive threats far more effectively.

Jack has spent his career developing and applying the concepts and techniques of Dynamic Business Process Management. He will show how your organization can gain its strategic benefits.

Enterprise Risk Management

After September 11, Enron and the other corporate malfeasance scandals, and the passage of the Sarbanes-Oxley Act, businesses have realized that risk is a critical strategic issue. And, they've recognized that they can no longer manage risk in silos, but must address it on an enterprise-wide basis from the topmost levels of the company.
In this enlightening session, Jack addresses not only traditional financial and credit risks, but also challenging operational and strategic risks arising from a host of external forces. Jack explains how businesses are implementing enterprise risk management (ERM), demonstrates some of the powerful tools companies are using to manage risk today, and shows why ERM is an important part of a company's future.

21st Century Artificial Intelligence:
AI is Back - to Stay!

People have been discussing the possibilities of artificial intelligence ever since the first computers were invented, but it has never seemed to fulfill its potential. Now, with the explosion of information available through the Internet and other sources, AI is needed more than ever. And, it's here today, but in a different form than previously expected. "Associate" systems are joint cognitive systems that work for people - not the other way around!

In this visionary presentation, Jack first explains why it was not possible for AI to succeed in the past and why it is now surpassing all expectations. He then shows how associate systems are being used in everything from unmanned aircraft to advanced business systems. And, he explains exactly what you can do to take advantage of this new way of thinking about business, information, and management in your organization.

Who Moved My Mousetrap? Achieving Disruptive Innovation

Innovation isn't really innovative unless it's also disruptive. But what is disruptive innovation? How do you recognize it, and how can you achieve it?

In this insightful presentation, Jack Shaw explains the technologies and trends that are driving innovation today. He shows why even the best companies often miss disruptive change. And, he spells out the steps you can take in your organization to respond effectively to disruptive change and to create the disruptive innovations that will lead to success in the marketplace.

Globalization at the Intersection of Business and Technology

The phenomenon of globalization has been written about and discussed at length in the past few years. In this session, Jack builds on work done by such authors as Thomas Friedman in his book The World is Flat. Jack not only confirms the critical role of business technology in creating globalization, he also shows why your organization must leverage the best in current and emerging technologies in order to take advantage of globalization. If you plan to compete in the global marketplace, this session is for you.


Taking Cost Out of Your Supply Chain

The companies that comprise the most competitive supply chains take costs out of their supply chains through collaborative supply chain event management. Collaboration means the sharing of key supply, demand, and inventory information among partners up and down the supply chain ? and in real time. Collaborative supply chain management allows supply chain participants to measure the value added by each supply chain partner and thus to identify optimal means for sharing the benefits of supply chain improvements. This aligns the interests of the individual partners with the economic vitality of the supply chain as a whole.


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