Topics: International Speakers Bureau, Inc. |
Fee Range: $5,001 to $10,000 (fee note) |
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 Biography: Larry Johnson, CSP, makes behaviors change, interpersonal skills increase, employee attitudes improve and group performance climb when he speaks. An expert in management practices, human relations and customer service, Larry presents more than 200 seminars and speeches per year. His humor-filled, content-packed programs will give your people positive, practical ideas for achieving organizational and individual excellence. His background: four years in health care management, seven years as a training manager in government and private sector and fifteen years as president of his own consulting firm. Master of Arts degree in counseling psychology. Award: City of Phoenix Award of Excellence for the city's team-based quality improvement program, which was featured in a PBS-TV documentary by Tom Peters (co-author of In Search of Excellence) entitled "Promoting the Common Good - Excellence in the Public Sector". Larry is one of only 20 speakers in the world who have been certified by Tom Peters to deliver Tom's In Search of Excellence Seminar. Larry has spoken in every state as well as in Europe and Asia. One of the top-rated speakers at the International Customer Service Association's annual convention, he is a member of National Speakers Association and Project Management Institute. |
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Programs: Absolute Honesty: How to build a team culture that values straight talk and rewards integrity. Destroy the Status Quo: How to lead change in a changing world. I'm Their Leader, So Where'd They Go? Leadership skills for the 21st century. Constructive Confrontation: How to confront others in a positive, productive manner. Beyond Customer Service: How to deliver the very best to your customers. Management Is NOT A Spectator Sport: Seventeen training modules that show managers how to manage people more effectively. |
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