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Topics: Author/Writer, Business Motivation, Change Management, Coaching/Mentoring, Customer Loyalty, Entrepreneurship, Global Business, Growth, International Business, Leadership, Management, Mergers/Acquisitions, Team Building Mark Thompson is one of America's top executive coaches and a sought-after speaker who has interviewed hundreds of the world's enduringly successful people from presidents of nations, billionair… |
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Topics: Business Motivation, Customer Loyalty, Entrepreneurship, Growth, Networking, Peak Performance, Sales Training, Small Business Spotlighted as an Outstanding Speaker by the International Association of Speakers Bureaus and Recognized as a 'Sales-and-Networking Guru' by the Dallas Business Journal, Dean Lindsay delivers kill… |
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Flying Fish Biz Futures Consulting Topics: Business Motivation, Customer Loyalty, Leadership, Team Building Flying Fish Biz Futures Consulting is all about "The Art of Enlivening Dead Fish", the brainchild of John Yokoyama, owner of "World Famous Pike Place Fish" and Jim Bergquist, founder of "bizFutures… |
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Topics: Customer Loyalty, Customer Service, Growth, Leadership, Management, Marketing, Strategy B. Joseph Pine II is an internationally acclaimed author, speaker, and management advisor to Fortune 500 companies and entrepreneurial start-ups alike. He is co-founder of Strategic Horizons LLP, a… |
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Topics: Business Motivation, Consumer Trends, Corporate Culture, Customer Loyalty, Leadership, Strategy Dr. Kevin Freiberg is the author of a new book called, BOOM! 7 Choices for Blowing the Doors Off Business-as-Usual! BOOM! is about the choices leaders and their people must make to create a culture… |
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Topics: Customer Loyalty, Marketing, Sales Motivation What is it about Tony Alessandra that gets audiences excited? It's really very simple. He reaches people - from the Board of Directors to the front-line folks in the trenches. He gets across new, i… |
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Topics: Author/Writer, Coaching/Mentoring, Consumer Trends, Customer Loyalty, Customer Service, Leadership, Motivation, Sales Motivation, Team Building Dr. Jackie Freiberg and her husband, Kevin, have authored a third book, BOOM! 7 Choices for Blowing the Doors Off Business-As-Usual! (September 2007). After 20 years of exposing the unconventional… |
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Topics: Customer Loyalty, Marketing, Retail Dennis Sobotka is an expert in Category Management Best Practices, Strategic Business Planning and Store Design. Sobotka is a Managing Partner with a management consulting firm dedicated to helpin… |
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Topics: Author/Writer, Customer Loyalty, Customer Service, E-business, Management, Marketing Recognized for over a decade as one of the leading authorities on customer-focused relationship management strategies for business, Don Peppers is an acclaimed author and a founding partner of Pepp… |
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Topics: CEO, Change Management, Customer Loyalty, Customer Service, Leadership, Management, Team Building, Time Management Few people have impacted the day-to-day management of people and companies more than Ken Blanchard. A prominent, gregarious, sought-after author, speaker and business consultant, Blanchard is unive… |
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Topics: Consumer Trends, Customer Loyalty, Retail Lolan Mackey is a highly recognized retail authority with over 31 years of retail, leadership, strategic planning, merchandising, new store planning, store operations, organization, team developmen… |
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Topics: Customer Loyalty, Customer Service, E-business In addition to being the author of the best-selling CRM at the Speed of Light: Capturing and Keeping Customers in Internet Real Time, Paul Greenberg is President of The 56 Group, an enterprise appl… |
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Topics: Change Management, Communication, Customer Loyalty, Customer Service, Leadership, Motivation, Sales Motivation Lisa Ford delivers what her audiences want--practical ideas combined with plenty of opportunities to laugh and relate to her examples. Her content inspires people to increase their personal, team a… |
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Topics: Customer Loyalty, Customer Service, Marketing, Retail Dr. Leonard Berry is the author of On Great Service: A Framework for Action; Marketing Services: Competing Through Quality; Delivering Quality Service: Balancing Customer Perceptions and Expectatio… |
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Topics: Business Motivation, Communication, Consumer Trends, Customer Loyalty, Growth, Leadership, Small Business Steven S. Little is a much sought after expert on the subject of business growth and the future of opportunity. As a Senior Consultant for Inc. Magazine since 1998, and author of the new best-sell… |
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Topics: Communication, Consumer Trends, Corporate Culture, Corporate Social Responsibility, Customer Loyalty, Leadership, Marketing, Motivation, Networking, Sales Motivation Tim Sanders is on a mission: to get your audience excited about participating in social responsibility, sustainability and employee development projects. Why? Companies that nurture people, commu… |
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Topics: Business Motivation, Change Management, Communication, Customer Loyalty, Stress Management, Women's Issues, Work/Life Balance Barbara Glanz, CSP, is an internationally known speaker, author and consultant and the president of Barbara Glanz Communications, Inc., in Sarasota, Florida. She specializes in these areas: Creativ… |
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Topics: Business Motivation, Change Management, Coaching/Mentoring, Customer Loyalty, Innovation, Leadership, Management, Sales Management, Strategy Named One of Successful Meetings Magazine's Hottest Speakers, David Goldsmith is both an executive's and a meeting planner's dream. Jeff Hurt of PPAI writes, "You generated some of the highest rati… |
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Topics: Business Excellence, Business Motivation, Change Management, Customer Loyalty, Customer Service, Growth Howard Hyden is not your typical speaker! He is an astute and very successful businessman who brings over 25 years of in-the-trenches experience, leadership, and reality-based ideas from some of t… |
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Topics: Author/Writer, Branding, Business Excellence, Change Management, Consumer Trends, Corporate Culture, Customer Loyalty, Emerging Technology, Global Business, Globalization, Innovation, Leadership The charismatic Jeff DeGraff began his career as a VP at Domino's Pizza,
where he was responsible for developing innovative strategies, communication
& support technologies, and new busin… |
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Topics: Business Motivation, Change Management, Customer Loyalty, Customer Service, Diversity, Leadership, Management, Personal Growth Joyce M. Coleman was raised in rural pre-civil rights Mississippi, where she attended a one-room schoolhouse. She graduated summa cum laude from Alcorn State University in Lorman, MS. Among her… |
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Topics: Breakout/Workshop, Change Management, Communication, Customer Loyalty, Customer Service, E-business, Management, Technology Karen Leland is a leading expert on how to create a customer-focused company in a technological age. She is the co-author of the best selling book, Customer Service For Dummies, and the recently r… |
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Topics: Balance, Branding, Business Excellence, Communication, Customer Loyalty, Customer Service, Innovation Dr. Janelle M. Barlow embodies the idea of a renaissance individual. She is an entrepreneur and author, plays classical piano, and is an award-winning photographer. Janelle Barlow is President o… |
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Topics: Customer Loyalty, Customer Service, Internet/Web, Marketing, Technology Business 2.0 magazine named Martha Rogers, Ph.D. one of the nineteen most important business gurus of the past century. The World Technology Network named her as "an innovator most likely to create… |
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Topics: Branding, Communication, Customer Loyalty, Customer Service, Marketing, Sales Management, Sales Training Arnold Sanow, MBA, is one of fewer than 450 Certified Speaking Professionals in the world. He works with his clients to assist them in Improving, Increasing and Maximizing Individual and Organizat… |
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Topics: Customer Loyalty, Customer Service, E-commerce, Sales Training Barton Goldenberg has always occupied a leading role in providing a lifecycle approach to customer relationships - from founding a pioneering firm, ISM Inc., in 1985, the concept of Customer Relati… |
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Topics: Author/Writer, Business Excellence, Customer Loyalty, Customer Service Fred Reichheld is the founder of Bain & Company's Loyalty Practice which helps clients achieve superior results through improvements in customer, employee, partner, and investor loyalty. His pionee… |
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Topics: Customer Loyalty, Customer Service Frederick B. Newell, Jr., top selling author and international marketing consultant has helped giant multinationals as well as small businesses around the world develop and manage customer relation… |
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Topics: Business Motivation, CEO, Customer Loyalty, Customer Service, Entrepreneurship, Management, Negotiation Geoff Burch has been hailed as "The alternative business guru" and due to his love for riding huge motorbikes, the Financial Times referred to him as the Hell's Angel of management consultancy! His… |
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Topics: Breakout/Workshop, Customer Loyalty, Sales Management, Sales Motivation, Sales Training Jack Daly offers dramatic keynote and general session presentations - interactive workshops, in-depth seminars and lively training sessions - which inspire audiences to take action in the areas of … |
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Topics: Author/Writer, Consumer Trends, Customer Loyalty, Customer Service, Marketing, Relationships/Family Jack Mitchell is Chairman and CEO of Mitchells/Richards/Marshs, a three-generation family business that operates men's and women's specialty stores in Connecticut and New York that are nationally r… |
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Topics: Advertising, Branding, Customer Loyalty, Marketing, Retail As co-author of The Experience Economy: Work Is Theatre & Every Business a Stage (Harvard Business School Press, 1999), James H. Gilmore literally wrote the book that spawned worldwide interest in … |
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Topics: Business Motivation, CEO, Change Management, Customer Loyalty, E-business, Entrepreneurship, Growth, International Business, Leadership, Management, Strategy After 25 years of leading positions in travel and airline business, Jan Carlzon has earned a reputation as a market oriented innovator, a turn-around specialist who has returned three companies to … |
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Topics: Branding, Communication, Customer Loyalty, Customer Service, Emerging Technology, Sales Management, Technology John McKean is a best selling author and Executive Director of the Center for Information Based Competition, which provides thought leadership to help businesses advance their understanding of cust… |
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Topics: Communication, Consumer Trends, Customer Loyalty, Leadership, Management, Motivation, Networking, Sales Motivation Two questions drive Jon Gordon as an author and speaker. 1) How important is positive energy to your success and your organization's success? 2) How important is it for you to be able to overcome n… |
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Topics: Branding, Customer Loyalty, Customer Service, Marketing Peter Draper is the man behind the world's most popular sports brand - Manchester United FC. Peter is a 30 year veteran of sports marketing based in London and Manchester, England. He is the Co… |
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Topics: Customer Loyalty, Customer Service, Inspiration, Magician, Motivation Shep Hyken, CSP, is an accomplished author and speaker. His popular book on customer service, Moments of Magic, has been hailed by industry experts as one of the best, most clearly-written guides t… |
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Topics: Breakout/Workshop, Business Excellence, Communication, Corporate Culture, Customer Loyalty, Customer Service, Innovation, Management, Sales Management, Strategy Steve Wurzbacher is a Principal with Tenacity, Inc., the nation's leading client retention firm. Tenacity's Clients for LifeŽ process is licensed by many premier service management companies, adve… |
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Topics: Customer Loyalty, Motivation, Personal Growth, Sales Training Zig Ziglar has shared the platform with such distinguished Americans as Presidents Ford, Reagan and Bush, Generals Norman Schwarzkopf and Colin Powell, Dr. Norman Vincent Peale, Paul Harvey, Dr. Ro… |
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Topics: Customer Loyalty, Customer Service, Marketing Beverly McIntosh is the President and founding partner of McIntosh & Associates, Inc., a customer care/call center consulting firm based in Dallas, TX. McIntosh has more than 20 years of experience… |
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Topics: Business Motivation, Customer Loyalty, Customer Service, Education, Women's Issues Since 1982, Jane Handly has been a highly respected and often praised professional speaker, author, and consultant. She is a graduate of Wake Forest University with a Masters Degree in Communicatio… |
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Topics: Branding, Corporate Culture, Customer Loyalty, Customer Service Jeanne Bliss spent 25 years as the "Chief Customer Zealot" inside 5 major US corporations where she fought valiantly for a place on the strategic agenda; bringing in the voice of the customer to re… |
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Topics: Customer Loyalty, Customer Service, E-business, E-commerce Patricia Seybold is the founder and CEO of The Patricia Seybold Group, a consulting firm that excels in customer-led innovation and customer experience transformation. With over 30 years of experie… |
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