Topic
Customer Loyalty
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Barbara Glanz
Barbara Glanz, CSP, works with organizations that want to improve morale, retention, and service and with people who want to rediscover the joy in their work and in their lives.
Voted "best keynote presenter you have heard or used" by Meeting & Conventions Magazine, July 2010
Selected as a "Legend of the Speaking Profession" by the Veteran Speakers, August 2010
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Bud Taylor
A former partner at Deloitte, Bud is an accomplished author, speaker, and consultant. His message is critical and timely. Based on his book, Customer Driven Change, Bud shows you how to transform your organization by knowing: what your customers know, your employees think, and your managers overlook. Bud works with marquee global clients such as: Microsoft, Whirlpool, Sony, Toyota, Cardinal Health, and the Overseas Chinese Banking Corporation.
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Clyde Fessler
As the Vice President of Business Development for Harley-Davidson Motor Company, Clyde Fessler played a crucial role in their dramatic turnaround over the past 24 years. Clyde filled roles as General Sales Manager, Vice President of General Merchandise, and as Vice President of Business Development he played a key role in developing the strategic direction for the company. Clyde was recently named the chief executive officer of Viper Motorcycle Co., a designer and manufacturer of super cruiser motorcycles.
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David Goldsmith
Named One of Successful Meetings Magazine's Hottest Speakers, David Goldsmith works directly with global leaders and CEOs of Fortune 200 companies and conducted seminars with audiences from the likes of GlaxoSmithKline's, Cannon, Nike, Met-Life and Sotheby's. He's published over 500 articles globally on every issue raised by those in management. His diverse background gives him the ability to deliver content that radically improves the organizations he works with.
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Dean Lindsay
With a speaking and consulting style that is refreshing, daring, imaginative, Dean Lindsay helps build Priceless Business Relationships. Dean Lindsay delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower progress in Sales, Service and Workplace Performance. He has been desiganated as an Outstanding Speaker by the International Association of Speakers Bureaus and Recognized as a 'Sales-and-Networking Guru' by the Dallas Business Journal.
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Don Peppers
Co-author of Rules to Break, Laws to Follow, Don Peppers is a founding partner of Peppers & Rogers Group, the world's premier customer-centered management consulting firm. Peppers is a leading authority on customer-focused relationship management strategies for businesses and consults Fortune 500 executives and entrepreneurs seeking to identify their most valuable customers, increase customer satisfaction, and improve ROI and ROC.
Chelsea Handler
US Toll Free: 1.800.842.4483
International: +1.214.744.3885


